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Local Call Center’s Santa Answering Service Campaign Stirs Excitement this Holiday Season

December 19, 2011 at 11:42 am
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St. Louis, Mo. – Appletree’s holiday campaign as Santa’s Answering Service stirs excitement with
children and customers this holiday season. The toll free number is available to the public and can
be found at www.santasansweringservice.com.



The answering service and call center company set up a toll free number for children to talk with a
live person acting as one of Santa's elves. Each caller is encouraged to leave his or her holiday wish
list and the Appletree employee makes a promise to deliver the message to Santa at the North Pole.
The campaign’s main goal is to provide children with a positive call experience when trying to reach
Santa this holiday season.

“For our Santa’s Answering Service campaign, we’re determined to make the call experience positive for each child,” says John Ratliff, chief executive officer (CEO) of Appletree Answers. “A positive call experience is our main concern for every customer and our priority with this campaign is no different.”

Appletree Answers is a full service call center and answering service with 22 call centers across the
United States and Puerto Rico. Appletree employees will be available 24/7 to answer calls and take
children's wish list messages this holiday season. Along with calls from the Santa's Answering
Service campaign, Appletree experts will be particularly busy during the hectic holiday season
helping other businesses with overflow and after-hour calls.

“I'm very thankful for the Santa hotline. This puts a smile on my face just speaking with the kids.
Knowing that Appletree will make some child’s holiday season a bit merrier is the best feeling in the
world.” says Tracy Gleason-Richmond, an Appletree customer experience expert.

Appletree has a variety of customers across multiple industries including healthcare, service, legal,
and retail that rely on Appletree experts to take messages, schedule appointments, patch emergency calls, and essentially operate as an employee of their company. Appletree’s 24/7/365  availability will allow these customers to enjoy the holiday time off with the peace of mind their customers can reach a live person if an emergency or customer need should arise over the holiday break.

For Appletree’s toll free number for Santa's Answering Service, visit www.santasansweringservice.com. Santa’s Answering Service is available 24/7 until December 24
at 12:00 pm EST to accept messages. There is no charge associated with this service.

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